In our natural state, our energy is a perpetual flow of love. There is a desire that borders on compulsion to give and share. We hold a memory of this completeness within our energy field and it is what we aspire to return to.
Due to trauma and fear, our loving flow diminishes to a trickle. This diminishes our access to the energy that fuels and inspires us. We greatly shut down and become less effective in helping ourselves and uplifting others.
Those who are trying hard to become effective again may get skewed in sharing. They are trying their best but their sharing is mental rants or emotional dumping. Since their energy flow is still introverted their sharing is based on fear or problems.
When someone is in this mode of processing, try to listen to them obliquely (if you feel you must listen). Sympathy has a low frequency to it so giving too much sympathy can actually hinder someone more than help them. A greater way to help them is to validate their greatness rather than their issues. Remind them of their resilient spirit and that anything that they are experiencing is temporary. They will try to bring you into their pain but that is only out of fear or loneliness. They don’t understand what they do.
To get out of that state ourselves, the best thing we can do is just give. Give of our talents, our time, our gifts in any way that allows us to prime the pump of generosity and love that is our natural state. But in doing so, realize that we have to include loving ourselves. Because when we can Love others AND Love ourselves, then we are in balance.